Child Protection Helpline
The Child Protection Helpline is a twenty-four hours a day, seven days a week, statewide call centre staffed by professionally qualified caseworkers to receive and screen all reports about suspected abuse or neglect of a child or young person or those at risk of harm from abuse or neglect. Community Services is mandated under the Children and Young Persons (Care & Protection) Act 1998 to conduct assessments and protective investigation of reports of cases of child abuse and neglect.
24 hours, seven days per week
Ways to make a referral
All initial inquiries about Child Protection Case Management should be made through the Community Services Helpline; matters relating to an established case can be made through the Community Services Centre managing the case: if not sure who is managing a case approach the Helpline
- Children and Families
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