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  • People Needing Support
  • Friends/Family Needing Support
  • South Western Sydney Mental Health Directory
  • A South Western Sydney Mental Health Resource

    For Friends/Family

    Young People

    Phone, Chat & E-mail Support

    Click on any of the buttons below to view more information


    13 11 14

    Lifeline offer 24/7 phone support on 13 11 14 and crisis support chat available between 7.00pm and midnight (Sydney Time) 7 days.

    Click here for more information

    Kids Helpline

    1800 55 1800

    The Kids Helpline provides 24/7 phone counselling on 1800 55 1800,  Email counselling and WebChat counselling between 8am – 12am (AEST) 7 days, for young people 13-25.

    Click here for more information

    beyondblue Support Service

    1300 22 4636

    Beyondblue support service offers 24/7 phone support on 1300 22 4636, online chat between 3pm and 12am (AEST) 7 days, e-mail (response within 24 hours) and forums.

    Click here for more information


    1800 650 890

    eheadspace is a confidential, free and secure space where young people 12 – 25 or their family can chat, email or speak on the phone (1800 650 890) with a qualified youth mental health professional.

    Click here for more information

    Qheadspace Group Chat

    Qheadspace Group Chat provides online peer support for lesbian, gay, bisexual, trans, intersex, questioning and queer (LGBTIQ+) young people, 12-25.

    Click here for more information

    1800 184 527 

    QLife is Australia’s first nationally-oriented counselling and referral service for Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people. The project provides nation-wide, early intervention, peer supported telephone and web based services to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other social determinants that impact on their health and wellbeing.

    Call 1800 184 527 or chat online 3pm – midnight in your state, around Australia, every day.

    Click here for more information

    ReachOut Forums

    ReachOut Forums is a supportive, safe and anonymous space where people care about what’s happening for you, because they’ve been there too. Click here for more information and to join the discussion.


    The Butterfly Foundation

    1800 33 4673

    The Butterfly Foundation’s National Helpline, ED HOPE, is a free and confidential service which provides information, counselling and treatment referral for eating disorders, disordered eating, body image and related issues via phone (1800 33 4673), online chat and e-mail support ( Monday to Friday 8am – 9pm (AEST).

    Click here for more information

    Get Healthy

    1300 806 258

    Get Healthy is a FREE, confidential phone coaching service which supports participants to reach personalised lifestyle goals relating to; healthy eating, increasing physical activity, alcohol reduction, reaching and achieving a healthy weight or achieving a healthy weight gain in pregnancy.

    Click here for more information or phone 1300 806 258

    Australian Drug Information Service (ADIS)

    1800 422 599

    Australian Drug Information Service (ADIS) is a state-wide support, information, counselling and referral service for people who are having issues with alcohol or other drugs, concerned about someone else’s alcohol or other drug use, or just have general questions about alcohol or other drugs – Sydney Metro: (02) 9361 8000 – Regional & Rural NSW: 1800 422 599

    Pregnancy Counselling Australia

    1300 737 732

    A 24 hour helpline for concerns or queries associated with an unexpected or difficult pregnancy or grief and anxiety following termination of, or other pregnancy loss – Phone 1300 737 732

    1300 152 152

    Link2home is the information and referral telephone service for people who are homeless or at risk of becoming homeless across NSW.

    Link2home works in partnership with homelessness services across NSW and can refer you to services that can assist and support you.

    The Link2home telephone service is available 24 hours a day, 7 days a week, every day of the year – Phone 1300 152 152